AM/PM Podcast

#430 - Packaging That Sells: How to Triple Your Product Price with Strategic Design

In this episode, we cover creative packaging, premium pricing, sustainability, and unboxing strategies to boost consumer perception and e-commerce success.

Transform your brand's presence with the power of packaging! Join Kitty Lai, a seasoned expert in design and branding, as she shares her journey from a young worker in a packaging factory to designing for iconic brands like Ted Baker and Cath Kidston. Discover how effective packaging can elevate your product, enhance brand recognition, and even lead to viral success. Kitty unpacks the secrets behind choosing the right packaging materials and designs that captivate customers and communicate value. 

 

Imagine turning a simple kitchen knife, initially priced at $30, into a premium product that sells for $129 just by changing its packaging. Kevin King and Kitty Lai explains how strategic design changes can justify higher prices and improve product perception. Dive into the world of e-commerce and learn how market research can uncover customer willingness to pay more for perceived value. Kitty emphasizes sustainability, nudging brands towards recyclable and reusable options that resonate with today’s environmentally-conscious consumers.

 

For those looking to expand from e-commerce to retail, Kitty offers invaluable insights into selecting and sourcing packaging that aligns with your brand's identity and customer expectations. She discusses the art of the unboxing experience, where simplicity and thoughtful design can transform customer satisfaction into loyalty. Whether you're an Amazon seller on a budget or a growing brand, Kitty's guidance on maintaining design consistency and leveraging creative packaging will inspire you to surprise and delight your customers.

In episode 430 of the AM/PM Podcast, Kevin and Kitty discuss:

• 00:00 - The Importance of Packaging for Branding
• 03:23 - Career Path in Design Industry
• 06:02 - Evolution of Design Trends
• 11:31 - The Impact of Packaging Design
• 14:11 - Importance of Branding and Packaging
• 22:19 - Packaging Strategies for Amazon Businesses
• 27:08 - The Value of Presentation in Marketing
• 29:48 - Enhancing Customer Experience Through Packaging
• 31:19 - Packaging Design and User Experience Importance
• 34:01 - The Power of Packaging Extras
• 37:39 - Creative Packaging Solutions for Clients
• 39:57 - Packaging Design and Brand Consistency
• 45:29 - Importance of Brand Consistency
• 47:07 - Impacts of Creative Packaging Design
• 49:39 - Exploring Creativity in Brand Marketing
• 50:57 - Maximizing Packaging Impact
• 51:45 - Kevin King's Words of Wisdom

#429 - How to Outrank Competitors on Amazon with Alina Vlaic

In this episode, get expert tips on ranking page one on Amazon, from keyword strategies and listing optimization to leveraging AI and actionable insights to boost your sales.

Unlock the secrets to achieving the coveted page one ranking on Amazon as we sit down with Alina Vlaic from AZRank. You'll learn to master the nuances of constructing effective listings and targeting the right keywords to enhance your visibility and sales. Alina shares stories from her journey in the e-commerce world, highlighting the dynamic Romanian e-commerce community and how it’s being driven forward by a strong IT and programming culture.

 

We trace the evolution of Amazon's ranking strategies, from the early days of product giveaways for reviews to today's focus on relevance and customer engagement. Discover how sellers have adapted to changes in Amazon's algorithm and hear about the tactics that continue to thrive. Alina and her team at AZ Rank, in collaboration with Helium 10, have pioneered methods like the CPR formula to help sellers navigate these challenges. Their insights shed light on crafting strategies that keep your products relevant in the ever-changing Amazon landscape.

 

Finally, we delve into the science of reverse engineering Amazon's AI, Rufus, to give your listings the competitive edge they need. Alina discusses the growing importance of rich media content like images, videos, and user-generated content, and how these elements can significantly amplify your product's appeal. Whether you're launching a new product or refining an existing one, learn how to harness tools like Helium 10 and Amazon's Product Opportunity Explorer to strategically position your brand for success.

In episode 429 of the AM/PM Podcast, Kevin and Alina discuss:

• 00:00 - Strategies for Amazon Page One Ranking
• 04:40 - Entrepreneurial Journey in E-Commerce
• 15:47 - Evolving Strategies for Amazon Ranking
• 17:05 - Amazon Bans Activity, Goes Underground
• 19:41 - Developing Formula for Amazon Ranking
• 22:35 - Crucial Strategies for Amazon Ranking
• 27:57 - Optimizing Flat Files for Amazon Success
• 29:53 - Optimizing Amazon Launch Strategy and Ranking
• 31:22 - Product Testing and Data Collection Techniques
• 37:04 - Product Success Maintenance Planning Strategy
• 40:07 - Reversing Amazon AI for Ranking Success
• 44:42 - Amazon Listing Optimization Through UGCs
• 48:12 - Trends in Product Innovation
• 50:14 - Kevin King’s Words of Wisdom

#428 - Kickstart Your 2025 with Amazon Strategies, PickFu Insights, and Social Media Tactics Featuring John Aspinall

Kick off the New Year with us as we sit down with John Aspinall, a leading influencer in the Amazon space and brand evangelist for PickFu. Together, we navigate the evolving dynamics of social media and explore strategies for effectively leveraging platforms like TikTok, Instagram, and LinkedIn. John shares his insights on using PickFu to test images and pricing, while addressing common misconceptions about Amazon as a source of passive income. We reflect on the shift from get-rich-quick schemes to more sustainable business models, alongside the aspirations of the younger generation, who are increasingly drawn to becoming influencers and creators in today's digital economy.

 

In a captivating discussion, we contemplate the potential acquisition of TikTok, with Amazon rumored as a possible buyer, and consider the implications of such a purchase without TikTok's unique algorithm. We trace TikTok's evolution from its Musical.ly origins to a powerhouse of creative content that rivals other social platforms. By examining the rise and fall of creative platforms like Vine, we offer insights into the future of content creation and the potential regulatory challenges that may arise for TikTok. Join us as we weigh the possibilities and potential outcomes for TikTok's future.

 

As we continue our exploration of social media strategies, we get into the nuances of optimizing content across various platforms. We discuss the effectiveness of Instagram Reels, Snapchat's transformation, and the challenges of maintaining a professional presence on Facebook. With John Aspinall, we explore the art of LinkedIn engagement, emphasizing authenticity and the risks of automation. Finally, we examine how tools like the Helium 10 Audience tool powered by PickFu enhance consumer research and product presentation strategies on Amazon, offering a comprehensive look at how brands can better understand customer behavior and optimize their social media presence.

In episode 428 of the AM/PM Podcast, Kevin and John discuss:

• 00:00 - Social Media Influencer Dynamics and Trends
• 06:18 - Influencers Impact in China and U.S
• 11:18 - The Future of TikTok Algorithm
• 13:17 - Evolution of Short Video Platforms
• 14:37 - Social Media Platform Dynamics and Strategies
• 24:20 - Maximizing Visibility Through Impressions
• 26:05 - LinkedIn Strategy for Brand Growth
• 30:49 - Optimizing Polling Strategies With PickFu
• 34:53 - Proper Targeting for Marketing Success
• 41:10 - Understanding Customer Behavior Through Split Testing
• 41:23 - Pricing Strategy Experiment Results
• 45:42 - Product Presentation Strategies for Amazon Success
• 46:43 - Packaging Strategies for Amazon Success
• 49:31 - Importance of Clickable Hero Image
• 54:41 - Maximizing ROI With Market Research
• 55:56 - Newsletter Strategy and Dream 100
• 58:28 - The Mystery of Newsletter Selection 
• 1:00:47 - Kevin King's Words of Wisdom

#427 - Breaking Down TikTok’s Fate and What Sellers Can Do Now with Rafay MH

In this episode, an expert in TikTok marketing shares insights on the platform’s future, 3 potential scenarios, and strategies to help Amazon sellers adapt and succeed in a changing landscape.

 

Curious how TikTok's trajectory might change the game for Amazon sellers? Uncover the possibilities with our guest, TikTok expert Rafay MH of Theuptik.com as we explore three potential futures for this ever-evolving platform. Discover how your business can stay ahead whether TikTok continues as is, faces significant transformations, or even undergoes delays. As Rafay shares his personal journey from Australia to Dubai, he also sheds light on the unique opportunities that come with adapting to change in the digital marketing world.

 

What's driving TikTok's success, and how can it work for you? Rafay and Kevin break down the platform's innovative algorithm, which levels the playing field for content creators big and small. We also dive into TikTok's raw content style that sets it apart from the polished perfection of other social media platforms, and how it has become a powerhouse for discovering and shopping. From its global reach, notably in Indonesia, to the complex interactions between tech leaders and former President Trump, this episode uncovers the broader implications for privacy and potential ownership changes.

 

Engage with TikTok creators to boost your brand's visibility and sales. Learn which strategies best support creators and strengthen collaborations by offering meaningful incentives and training. We discuss innovative marketing tactics using TikTok as a top-of-funnel awareness tool, emphasizing the importance of creative campaigns and a holistic approach to long-term success. Whether it involves running flash sales or launching groundbreaking campaigns, let this episode be your blueprint for conquering the future of digital marketing with TikTok at the helm.

In episode 427 of the AM/PM Podcast, Kevin and Rafay discuss:

• 00:00 - Exploring TikTok's Future with an Expert Guest
• 07:13 - Amazon-TikTok Marketing Strategy Success
• 10:25 - TikTok's Unique Algorithm and Future
• 11:31 - Impact of TikTok on Social Media
• 17:58 - Impact of TikTok on Consumer Behavior
• 20:26 - Smartphone Tracking and Marketing Strategies
• 23:38 - The Effect of TikTok on Amazon Sellers
• 24:47 - Strategies for Working With TikTok Creators
• 31:51 - TikTok Affiliate Marketing Strategies
• 33:33 - Boosting Sales Through TikTok Strategies
• 35:49 - Influencer Marketing for Product Launches
• 41:53 - Strategies for TikTok Content and Sales
• 42:58 - Marketing Strategy for TikTok Sales
• 45:21 - Brand Content Strategy on Social Media
• 48:54 - Content Strategy for Brand Engagement
• 51:54 - Season's Greeting from Kevin King

#426 - Navigating High Returns and Tariffs: E-Commerce Strategies with Shan Shan Fu

Discover how today’s guest pivoted from tech to e-commerce, overcame high clothing return rates, tackled tariffs, and thrived on Amazon. Insightful tips for low-margin industries and global living!

What if you could transform your career from tech to e-commerce and redefine the meaning of freedom income? Discover the inspiring story of Shan Shan Fu, a former tech professional who found her calling in online retail. From navigating the turbulent waters of PPE sales during the pandemic to launching a flourishing clothing line on Amazon, Shan Shan opens up about her journey, sharing insights on managing high return rates and low margins in the fashion industry. With the looming threat of new tariffs, we explore innovative strategies to ensure profitability and growth, all while discussing the lifestyle benefits of remote work from stunning locations like Medellin, Colombia.

 

Join us as we explore the revolutionary concept of Kindred, an initiative that turns home-sharing on its head, offering people the chance to live globally by exchanging home credits. Our discussion highlights Austin, Texas, as a vibrant hub for internet marketing and gastronomy, where Michelin-starred dining is now an exciting feature. We dive into how platforms like YouTube have been invaluable for self-education, enabling entrepreneurs like Shan Shan to stay ahead in rapidly changing e-commerce landscapes.

 

In our forward-looking discussions, we tackle the exciting potential of AI in product development and marketing, where technology is reshaping how products are visualized and sold. Shan Shan shares her approach to continuous innovation, emphasizing the importance of launching new products and optimizing supply chains by exploring manufacturing opportunities in places like Vietnam. Don't miss this episode packed with practical advice and inspiration for anyone navigating the fast-paced world of selling on Amazon.

In episode 426 of the AM/PM Podcast, Kevin and Shan Shan discuss:

• 01:00 - Discovering Success With Shan Shan Fu
• 04:01 - Defining Freedom Income vs Passive Income
• 08:18 - Entrepreneur Travels With Kindred Program
• 08:53 - Global Home Sharing and Foodie Explorations
• 11:57 - Fashion Business and International Manufacturing
• 12:47 - Success Through Strategic Relationships
• 22:27 - Navigating Tariffs in Clothing Industry 
• 28:44 - Navigating Tariffs on Imported Goods
• 30:35 - E-Commerce Product Ideation and Expansion
• 33:42 - Effectively Targeting Female Influencers
• 37:54 - AI-Powered Product Development and Expansion
• 39:44 - Launching New Products for Growth
• 44:05 - Kevin King's Parting Shot

#425 - Creating a Canine Empire: Innovative Strategies for Growing a Pet Brand with Julie Napolitano

In this episode, our guest shares her journey in the pet industry, from creative financing to Amazon success, networking in think tanks, and launching her brand on Nordstrom.

 

Join me as I sit down with Julie Napolitano, a dedicated pet lover and entrepreneur who has carved out a unique path in the pet industry with her Amazon private-label dog brand. Listen in as Julie recounts her transition from a corporate career to launching her own direct-to-consumer business on Shopify, driven by a passion for providing quality products for pets. We'll explore her experiences with innovative financing methods, including bootstrapping and securing grants, and discuss the pivotal role that events like the 7-Figure Seller Summit in Japan and the Market Masters Think Tank have played in shaping her journey.

 

In this episode, Julie shares the trials and triumphs of launching her brand, Pup Wax, on Amazon and the lessons learned from navigating the platform's complexities. From participating in Target's pet accelerator program to addressing the challenges of product compliance, Julie's story is a testament to persistence and adaptability. We'll discuss the importance of building trust with pet parents and the unique marketing strategies needed to stand out in the competitive pet supplement market.

 

Finally, Julie reflects on the transformative impact of expert think tanks and the value of networking at in-person events. Her journey underscores the significance of building meaningful relationships and the benefits of continuous learning and adaptation in business. As we wrap up, we'll highlight Julie's latest achievements, including her product launch on Nordstrom's national online platform, and discuss the importance of pursuing goals with passion and creativity. Don't miss this inspiring conversation that celebrates the power of resilience and community in entrepreneurship.

 

In episode 425 of the AM/PM Podcast, Kevin and Julie discuss:

• 00:00 - Julie Napolitano's Pet Brand Journey
• 06:18 - From Shopify To Amazon
• 12:36 - Innovative Calming Dog Toy Development
• 12:45 - Bonding With Dogs in Modern Society
• 18:48 - Trend of Pet Adoption and Bonding
• 21:28 - Marketing Challenges in Pet Industry
• 24:20 - Marketing Strategies for Pet Owners
• 27:35 - Amazon Brand Funding Strategies
• 29:02 - Bootstrapped Entrepreneur Secures Multiple Grants
• 30:53 - Tory Burch Fellowship Program Benefits
• 36:34 - Business Growth Through Market Masters Think Tank
• 42:56 - Product Success and Future Planning
• 45:44 - Networking Benefits Beyond Virtual Events
• 47:45 - Trade Show Discussion and Retail Opportunities
• 50:55 - Kevin King's Words Of Wisdom

#424 - Protect your Brand from Counterfeiters with Stan Ference

Join us in this episode as we sit down with a seasoned patent IP lawyer, who shares his knowledge on protecting Amazon sellers from counterfeiters and intellectual property violators.

Stan Ference, a seasoned patent IP lawyer with a fascinating transition from electrical engineering, joins us to share his expertise on protecting e-commerce sellers, especially those navigating the complexities of Amazon. Stan sheds light on the often-misunderstood responsibility of brand owners versus Amazon in policing counterfeit products. Since 2018, he's witnessed significant shifts in the e-commerce landscape, revealing the evolving challenges and highlighting the urgency for sellers to take the reins in safeguarding their intellectual property. Engage with Stan’s personal anecdotes and insights, as he uncovers critical strategies for those aiming to protect their brands in a bustling global market.

 

Throughout the episode, we explore the nuanced intricacies of intellectual property rights, focusing on trademarks, patents, and copyrights. Stan offers a historical perspective on trademarks, demystifying the distinctions between design and utility patents, and their vital roles in protecting innovations. He provides practical advice on overcoming hurdles faced by inventors on platforms like Amazon and crowdfunding sites, where knockoffs are rampant. From early publication requests to expedited applications, Stan emphasizes the importance of timely filings to shield imagery and product listings from unauthorized use, ensuring entrepreneurs can safeguard their creative assets effectively.

 

Our discussion extends into the global realm of IP protection, dissecting how differing international trademark rules can impact businesses. Stan shares the unique challenges posed by China's "first to file" approach, alongside Amazon's evolving trademark processes and the significance of its transparency program in combating counterfeiters. Through captivating case studies and stories, Stan highlights the profound consequences of intellectual property disputes, from jeopardized business deals to the unauthorized sale of Simpsons-themed merchandise. This episode is a vital resource for Amazon sellers and digital creators striving to protect their intellectual property rights and secure their businesses’ futures against counterfeit threats.

In episode 424 of the AM/PM Podcast, Kevin and Stan discuss:

• 00:00 - IP Protection for Sellers on Amazon
• 04:57 - Amazon's Accountability for Intellectual Property
• 10:24 - Enforcing Brand Rights on Amazon
• 13:37 - Intellectual Property Overview
• 15:09 - Intellectual Property Strategies for Amazon Sellers
• 18:05 - Water Balloon Invention Story
• 23:41 - Global Trademark Protection Overview
• 24:15 - Amazon Sellers IP Protection Strategies
• 27:27 - Amazon Transparency Program and Trademark Registration
• 31:34 - Trademark Renewal Requirements and Deadlines
• 40:01 - Global IP Protection and Branding Strategies
• 46:30 - Protecting Your Brand From Knockoffs
• 57:10 - Kevin King's Words of Wisdom

#423 - Skateboards and Amazon Tools: Carrie Miller’s Take on Selling Smarter

In this episode, we will explore e-commerce strategies, personal stories, industry trends, and Amazon tips, as well as insights on networking, market shifts, and He

Carrie Miller from Helium 10 uncovers the hidden gems of the e-commerce universe in a conversation filled with personal stories, professional insights, and a touch of Thanksgiving gratitude. Her journey, which intertwines with platforms like Walmart and TikTok, offers a fresh perspective on the future of e-commerce. Carrie shares how her father's entrepreneurial spirit and career success inspired her to help revive a struggling skateboard brand, demonstrating the power of family ties and innovative thinking. 

 

The world of skateboarding and rollerblading takes center stage as we explore the vibrant industry trends and challenges traditional companies face amidst the rise of electric boards. Carrie recounts memorable moments from the Billion Dollar Seller Summit and Helium 10 Elite events, from strategic victories in tug-of-war competitions to unforgettable company gatherings filled with camaraderie and humor. This lively discussion highlights the importance of community and shared experiences, painting a colorful picture of both the personal and professional journeys in the Amazon-selling business landscape.

 

We navigate the intricacies of e-commerce strategies, touching on geofencing, Amazon sales tactics, and the potential shifts in manufacturing brought about by tariffs. Carrie's insights into Helium 10's innovative tools offer valuable lessons for optimizing Amazon listings, while the broader conversation addresses quality shifts in the market and the importance of networking. The episode closes with a nod to the Helium 10 Elite group's collaborative spirit, underscoring the value of helping others achieve their goals to find personal fulfillment. This dynamic episode promises to inspire and inform anyone passionate about online business and entrepreneurship.

In episode 423 of the AM/PM Podcast, Kevin and Carrie discuss:

• 00:00 - E-Commerce Trends and Tools Discussion
• 03:14 - Podcast Success With Helium 10
• 07:49 - Skateboard Business Trends and Experiences
• 11:46 - Geofencing and Digital Advertising Strategies
• 16:29 - Geofencing for Targeted Advertising
• 21:04 - Amazon Sales Strategy and Helium 10
• 33:43 - Quality Over Quantity in Product Sourcing
• 37:21 - Tariffs and Manufacturing in the USA
• 40:58 - Reviving American Manufacturing Quality
• 42:28 - Importance of Networking and Event Attendance
• 46:18 - High-Impact Business Development Strategy Sessions
• 52:37 - Helium 10 Elite Monthly Training Session
• 53:16 - Kevin King's Words of Wisdom

lium 10's innovative tools.

#422 - Under The Hood of Amazon Agencies: Choosing the Right Partner with Pasha Knish

In this episode, learn how to choose the right Amazon agency! This episode reveals tips on agency selection, hiring practices, and what to expect from a high-quality agency.

Join Kevin as he welcomes Pasha Knish to explore the vibrant world of Amazon agencies. Pasha, an experienced agency leader, shares his journey from being an Amazon seller to managing a full-service agency. We discuss the nuances of agency operations, including effective communication with Amazon sellers and the importance of authenticity in business relationships. Pasha provides valuable insights on choosing the right agency and hiring the right team members, all while highlighting the rewarding experience of hosting a podcast and gaining inspiration from seasoned service providers.

 

Discover the evolving landscape of Amazon agencies as we examine industry changes since 2011, including the rise of software tools that have transformed agency operations. We discuss the diverse motivations behind starting an agency, from genuine expertise to opportunistic ventures, and the current challenges of demonstrating expertise and reliability to clients. Emphasizing data-driven insights, we explore the necessity of building trust and ensuring effective service delivery in a competitive environment, and we share real-life examples of agency owners navigating these challenges.

 

Lastly, we discuss strategies for agency growth, the trend of agency roll-ups, and exit strategies for agency owners. Learn about the creative deal structures that allow aggregators to acquire agencies without upfront costs and the benefits of partnering with an agency. We also highlight the importance of building quality agencies for long-term success, maintaining a strong company culture, and balancing client relationships. For those interested in expanding their knowledge, we recommend checking out Pasha's podcast, "The Agency Operator," and invite you to sign up for Kevin’s upcoming Billion Dollar Seller Newsletter webinar for more insights.

In episode 422 of the AM/PM Podcast, Kevin and Pasha discuss:

• 00:00 - Inside the Amazon Agency World
• 03:56 - Podcasts Inspire Action and Growth
• 06:42 - Long-Term ROI and Building Relationships
• 12:30 - Navigating the Amazon Agency Landscape
• 16:07 - Challenges of Selling on Amazon Agencies
• 20:11 - Quality and Management of Virtual Assistants
• 22:23 - Building Quality Agencies for Long-Term Success
• 28:42 - Agency Growth and Exit Strategies
• 32:31 - Fully Built Out System for Success
• 38:09 - Advantages of Agency Business Model
• 40:39 - Acquiring and Growing Amazon Agencies
• 42:29 - Opportunities and Challenges in Agency Acquisitions
• 46:29 - Building Trust in Agency Success
• 48:18 - Agency Growth Strategies and Optimization
• 53:28 - Exploring Diverse Business Perspectives
• 54:20 - Kevin King's Words Of Wisdom

#421 - Secrets of Scaling: Jennifer Young's Journey of Leading a $20 Million Toy Empire

Learn strategies from today’s guest who shares her journey managing a $20M Amazon business. Discover tips on sourcing, multi-channel sales, and scaling leadership for lasting success.

Can you imagine sustaining a $20 million Amazon business where 70% of sales happen in just one season? Join us as we explore the toy industry with Jennifer Young, who shares her unmatched expertise in orchestrating this financial ballet. From tackling the fourth-quarter rush with precise forecasting to leveraging her Chinese connections for strategic sourcing, Jennifer reveals how she keeps her business thriving amidst varying challenges. She discusses the role of strategic partnerships and the financial acumen required to turn seasonal spikes into sustained success.

In this episode, we navigate the world of global product development and marketing, dissecting the art of juggling quality issues, inventory management, and brand differentiation. Jennifer sheds light on the multi-channel sales strategy involving Amazon, Walmart, and D2C channels, highlighting the importance of maintaining target margins and adapting to rising costs. With a mixed team based in China and the U.S., she illustrates the cultural nuances of marketing to a Western audience and the strategic advantages of having a U.S.-based category manager to enhance product presentation and conversion rates.

Leadership and team growth are at the heart of scaling any successful business, and Jennifer's journey is no exception. Discover her insights on finding trustworthy leaders, fostering a secure work environment, and the essential mindset shifts needed for expansion. She emphasizes the significance of mentorship and continuous learning, drawing from personal experiences and shared knowledge within the Amazon seller community. As we wrap up, Jennifer's story underscores her commitment to exploration, helping others succeed, and the joy derived from seeing team members, especially those from underprivileged backgrounds, grow and flourish in the corporate world.

In episode 421 of the AM/PM Podcast, Kevin and Jennifer discuss:

• 00:00 - Managing Seasonal Sales and Cash Flow
• 07:16 - Forecasting Sales Using BSR Rankings 
• 11:28 - Global Product Development and Marketing Challenges
• 17:21 - Scaling a Business and Team Development
• 18:33 - Scaling Amazon Business for Growth 
• 24:30 - Team Growth and Cultural Advantages
• 26:20 - Chinese Sellers and Brand Strategy
• 31:00 - Navigating the Amazon Seller Journey
• 35:33 - Best Conference Meal Experience
• 39:18 - Kevin King's Words Of Wisdom and Tribute to Zoe